Nick
Nick
Customer Testimonials
"Had an MPEM computer problem! They tested it and told me it was good. Programmed a dess key post for me and 2 keys so my cuzzin would have a jet ski for him and his kid to ride this summer! Great work, honest prices, and fast service!" Broc Cardwell
"This team is outstanding, if they don't have the answers to your questions then NOBODY DOES. Class acts." Greg Christensen
"Nick is a great guy who I have purchased from several times. He really knows what he is doing. Thank you for your advice." Jack Rupp
"I was having a long term knocksensor error and explained the knocksensor and ECU were already replaced. Jess suggested it could be the engine harness, so I ordered the part from them. I fitted it and the problem was solved. Fantastic support, thanks again Jess!" Mark Yeomans
"These guys are my go to for all PWC needs. They have helped me multiple times with my ski, from answering any of my questions to selling me proper parts! Thank you for helping out the community!" Roman Kifyak
"I can't say enough great stuff about this place, stand up company, if you need sea doo parts, this is where you need to go." Jessie Griffin
"Great experience. Bought my driveshaft and pto sight unseen got it quick and they are good quality parts. They were well packaged too." Sean Mittingham
"I spoke to Nick about problem we were having with our Seadoo. He diagnosed possibly EMC. We sent it to him and he tested and that wasn't the problem. He suggested a wiring harness might be the problem. He returned out EMC and sent the wiring harness. That was our problem. We were very pleased with his honesty about not selling us an expensive module we didn't need. We would highly recommend him and his company. We are in Oklahoma and the turn around was quick." Earl Crouch
"Absolutely floored by the customer service I received from Nick. He spent well over an hour and half texting back and forth with me AFTER HOURS!!! He is a SeaDoo guru and I would highly recommend Westside to ANYONE. Thanks Nick!" Michael Abraira
"We have purchased Sea Doo parts from Westside Powersports a couple times now for two 1997 Sea Doo XP restoration projects. Customer service and delivery has been top notch. They always have the parts we need. We were recently on vacation in the Ozarks and needed some technical advice related to a blown fuse. We called Nick and he immediately had the solution for us. He thoroughly explained what was going on and got us back on the water. Very happy with Westside Powersports and would highly recommend them to anyone." Lori Williams
"Excellent service & communication. Great knowledge and just all around pleasure to work with. Thanks Nick!" Marc Brazzers
"Awesome store that knows what they’re talking about. 100% recommend them!" Adam Vosburgh
"Nick is fantastic at customer service! His thorough knowledge of these machines makes it possible for him to diagnose and advise over the phone. He advised me correctly about my problem, and had the parts I thought I needed. He also advised that I may not need a new MPEM, but since he allows returns for a small restocking fee I bought one. He happily accepted the return of the MPEM when I discovered I didn’t need it. He has the SeaDoo diagnostic software, so the MPEM he sells you has been confirmed to be fully functional. Thanks again, Nick!" Pete Elder
"Bought a mpem from Nick. After finding out that it didn't fix my problem, I contacted Nick via email and he called me and walked me through how to fix the connection on my plug for the mpem and fixed the problem. I can't thank him enough, not many companies these days have customer service and help you fix it over the phone." Ken Moore
"Order a part for my ski was here 3 days later great customer service and very friendly. Would recommend them for sure." Joe Rupe
"We get you back on the water! It isn't a cliche, it is the bottom line and how we measure our own performance. Taking pride in the success of our customers is the biggest reward we can have and it will always be the same from the SeaDoo Brothers." Jess & Nick Cairns
"Thank you for everything Jess! You saved my tail with your recommendations for my Skis. I know you probably know this, but you are a stellar business owner and operator and want to acknowledge that cause that is a lost element of normalcy now days, especially at the lake. Thanks for your continued communication throughout the process and setting my expectations right at the start. So valuable to have a great experience in your industry." Nick Welty
"Called Westside powersports after a few minor issues with another Sea doo dealer. Jess was trying to take a day off but was willing to hang around and take a look at the unit. He was able to get a key made and take a quick look at the unit and even offered me a price for it that to be honest I was amazed with. I decided to keep the unit and try to get it usable for my family and Jess took the time to tell me everything he saw that needed addressed. I will definitely be buying all my parts from him to get the unit back to looking and running like it should." Brandon Walters
"Excellent customer service! I needed an MPEM and they shipped me the correct one within days. When they say 24/7 service they mean it. I initially called on a Sunday afternoon from NH, this is what every business should model. Thanks guys, keep up the good work, my Sea Doo is back running again thanks to you." Joseph Hoffman
"I got a great deal on a trailer from Nick, he also adjusted it to fit my Sea-Doo Spark perfectly which I really appreciated." Amy Sullivan-Teele
"Got an ECU from Westside, they programmed it and got me back on the water." John Goffinet
"Ordered parts into Canada a few times now from Westside. Each time Nick has been great at helping me out, answering my questions and getting what I need out fast. AMAZING GUY, AMAZING CUSTOMER SERVICE AND SUPPORT. Thanks again Nick for going above and beyond." Bruce Smithing
"Thank you to Jess and team for doing some initial over the phone diagnostics on our 03 GTX Supercharged ski, and then for their honesty in identifying and resolving an issue with the ECU that saved us hundreds of dollars. Give them an opportunity to help you." Steve Herberholt
"I’ve bought a number of parts from these guys over the years, and had great service! They're fast, gets things shipped out very quickly and has good prices." Ben Eldredge
"Talked to Nick on the phone for just a few minutes with the intention of sending my MPEM, however, he gave me a few tips and solved the electrical issue. Very knowledgeable and helpful, thanks again!" Andy Lee
"Jess was very helpful and knowledgeable about the issue and got us the part we needed to get our boat going again. Thank you Sir." Bill McGee
"Great shop, ECU unit working perfectly, highly recommended, I am definitely coming back for parts on my 3D." Andrzej K.
"Between Nick and Jess, Westside Powersports has just about everything you'll need to get your Sea-Doo up and running again at a fraction of what dealship parts cost and they back their parts with a guaranteed operation when it arrives. Fast turn around time! LCD display looks great! Will definitely continue doing business with these two gents in the future for all my part needs!" Felix Alvarez
"These guys are awesome! They responded to a post I made looking for an 08 handlebar. Three other people responded with slightly lower prices but two were scams and the other messed around for a week. As soon as I messaged Westside they sent an invoice straight away, I paid with PayPal, and part was shipped next day. Arrived few days later in great condition. Thanks team, I really appreciate it!" Nathan Young
"Great people, very knowledgeable and helpful. I definitely recommend to anyone." Flory Tolino III
"Very knowledgeable and Sea Doo experts. Highly recommend." Paul Cunningham
"Friendly, knowledgeable, professional, great experience, great price! What more could you ask for?" Rodney Phillips
"Nick is the G.O.A.T. when it comes to these Sea Doo’s!! Super fast turn around time, highly recommended!" Ruben Marin
"Very knowledgeable. Sea Doo experts. Highly recommend." Paul Cunningham
"Extremely nice and helpful! Great business." Juli Hurley
"SeaDoos are their business and they do it awesomely. Will talk you through your issue before you just throw parts at it so you only buy what you need and at a great price. Key programming is WAY cheaper than a dealer." Craig N.
"Ordered a new key and mpem programming. Can not believe the service! I accidentally sent the wrong part and Nick sent me a text the moment it arrived. He described what I should have sent and I got it sent off no problem. Within days of receiving the correct part he had programmed the new keys and had it in the mail coming back. Honestly, 5 stars does not give a high enough rating." Chad Martinson
"Nick knew exactly what I needed and was very helpful. Items packed well, Fast shipping too. Great place for Seadoo parts!" Robert Graham
"Nick is a great guy to work with. Been working on restoring my seadoo xp and I’ve bought quite a few parts off of westside great people to work with and a great company." Nick Wagner
"Had issues with my Speedster, thanks to these guys they saved me tons of time and money! Highly recommend them to anyone looking for answers and saving you cash, plus they will respond almost immediately so no sitting for days to talk to someone. Best in the business in my opinion!!" Justin Wills
"Customer service seems to be a top priority for Nick and Jess, happy I dealt with them and hope to do more business." Reid Haas
"Great Service, went out of their way to make sure their product performed as sold. They even replaced ECU a second time to stand behind their used part. Westside is a supplier that I will recommend in future. Thanks for the GREAT SERVICE!" Steve Duggan
"Nick is a Sea Doo Guru, very helpful and saved me 750 dollars on a part I did not need." John Green
"Has all the seadoo parts that no one else has!" Anton MacKey
"Westside did an outstanding job programming two new keys for my 2003 Sea Doo GTX 4TEC. Very impressed with the fast service, my ECU module was mailed and shipped out the very next day. Thank you!" David Schetat
"First let me say I'm a certified technician for Suzuki, Kawasaki, Honda, Yamaha and Kymco. I know how frustrating it can be diagnosing issues with customers vehicles. A bad dealership can make people give up on their toys simply cause small issues cannot be fixed by inexperienced mechanics and technicians. Picked up a 2004 Sea Doo GTX wake edition for the low. Guy told me the gauges and ECU needed to be replaced. That's what the dealer he took it too told him it needed. After getting it home and putting a fresh battery in it the ski fired up and ran but sometimes it wouldn't come on when the lanyard was installed. I downloaded the service manual and started familiarizing myself with this brand of ski. As I was researching the ECU and MPEM I came across Nick's website. I figured I might as well have a technician familiar with this brand take a look at my units before just replacing them. I called and Nick answered and I explained what I had and what I had discovered so far. After explaining everything to Nick, he told me there was a good chance nothing was wrong with my ECU, MPEM and gauges. He told me to disconnect the harness from the mpem and pull each wire out and clean the connectors. Once cleaned then to squeeze them together a little so the can make a more secure connection. He told me once I do that to call him back and let him know how it did. Well, after following his advice the boat now comes on every time the lanyard is connected and fires up with no issue. Gauges works fine, no error codes and runs great! I got one helluva deal on a ski that the owner thought was a lost cause because the dealer he took it too said it needed those parts replaced. Even used those parts total over $1k. A phone call to a stranger saved me that money and the time it would have taken to eventually figure that out. Nick is one helluva technician! Its rare to find such a person to give their knowledge freely to help a stranger. Best believe I will be buying all my used parts and equipment from him here on out. Again, thank you Nick for the help and I hope this review brings many more customers your way. Drake Lead Technician Suzuki City/Kawasaki Inc Biloxi MS." Ronald Coleman
"I have a Sea Doo XP Limited and I couldn’t find any one to program a couple keys until Westside got the job done. Thank you, you guys are the best!" Johnathan Ussery
"Fast shipping and quality parts!" Joe Rondeau
"Hands down best place ever!!!! Best guys ever!!!! Went way above and beyond what would ever be expected! Cannot thank you enough. You have a lifelong customer in us!!" Tali Stromgren
"Was able to get the parts and info I needed to repair my 97' Sea-Doo Speedster in a day! Best help and service I could find!" Michael McConnell
"Painless to deal with highly recommend taking your business to them great turn around. Thank You!" Mobile Repair Solutions LLC
"The only place to get your Seadoo parts and service! Nick always goes above and beyond to help!" Skidd Kidd
"HUGE shout out to Nick for helping me with a troublesome Seadoo at my shop. Nick is extremely knowledgeable and hooked me up with the right parts very quickly! The machine runs great now and is ready for the season. Thanks again!!" Polaris Jephph
"Fair prices on services like programming jet ski keys, very fast and efficient. Fast response and fast service." Jessie Jay
"Hands down one of the best customer service experiences I have ever had. I am in the process of bringing an old 96 XP back to life. After spending at least 4 hours chasing electrical circuits, cleaning terminals, and re-seating connections, I was stumped because the Seadoo would not recognize the DESS Key. I started searching on line and found the horror stories about the dreaded MPEM. Everyone was saying it was common for the MPEM to go bad, and they are upwards of $200. I was advised to reach out to Nick from Westside Powersports, and I'm glad I did. I shot Nick a text message Saturday morning, not really expecting a reply until Monday, but to my surprise, he answered within 10 minutes. I described my issue to him, and he convinced me that the DESS post was toast, and that my MPEM was probably fine. This was music to my ears, because the DESS posts are $50, and not $200. I purchased the DESS post from Nick and it showed up at my house Monday afternoon. Went out to the ski, swapped the post out, lo and behold the Ski recognizes the DESS key and cranks right over. The best part of my experience was that Nick was willing to exchange conversation with me and actually listen to my issue and help diagnose it, instead of just trying to sell me parts. Nick could have very well sold me an MPEM, then when it showed up and didn't solve my problem, had the joyous experience of selling me even more parts. Incredible customer service, amazing knowledge base. Highly recommended." Jeremy Garske
"Best service I’ve ever had. Really helpful answers to my questions and a very fair price too!" Damien Dayoodi
"They have the best prices and customer service out there. I ordered a hood for my 04 wake it was packaged perfectly, UPS damaged it and Jess handled everything that same hour. Hand a replacement sent out the next day. I will definitely buy from them again. Thanks Jess!" Ian Woodson
"Great info and knowledge." Alex Haigh
"Very helpful over the phone, could have said buy this part, but gave me advice and it solved the problem. Thanks so much!" Tari Smith
"When I bought my XPs I had them program a mpem and the turn around was very quick. Today I called about a coil and he told me to check a few things before I ordered and sure enough, I didn't need one and was able to fix my XP using only his advice. Saved me time, money and frustration, this is a great company!" Aaron Leavitt
"Very knowledgeable people, it was a pleasure doing business with you guys!" Tom S
"Talked to Nick who confirmed I did the troubleshooting right. Sent my MPEM for testing and confirmed dead. New one arrived the next day and we are back on the water. I love the personal service. We will be repeat customers for all of our SeaDoo needs." Danny Hadley
"Jess was outstanding. He reprogrammed by MPEM and key for our '98 Sea Doo GSX (my favorite ski) and sent a new DESS post. Turned around in less than a week and was significantly less than our local shop. He also was very helpful with the initial troubleshooting. We're running today, cutting and getting air. Than you Jess!" Paul Bowers
"Bought a MPEM, shipped quickly. Worked perfectly. Great experience overall. No headaches. No issues." Tim Berland
"These guys know everything Sea Doo, not only do you get great prices, but they'll look out for you and make sure your back on the water, no joke." Richard Kaiser
"Sent me used parts in great condition all the way to Northumberland U.K. Many thanks for excellent service and even better technical help. Cheers Nick!" Ross Patterson
"Nick and Jess are the Best, always a quick response to questions!! If they don't have it, they will find it!!" Scott Piwinski
"Extremely knowledgeable, they know everything about personal watercraft. In addition, they always go the extra mile. I highly, highly recommend these highly trained, dedicated people". Tyler Christopher
"Great service, one on one help, support and fast turnaround on parts to keep you on the water, you can't go wrong here." Jesse Prince
"I got burned by an aftermarket MPEM for a 98 XPL. Called Nick late on a Friday and he had an OEM mpem in the mail the next day expedited. Put it in Monday and the jet ski fired right up and ran like a top. Stay away from aftermarket and just give nick or jess a call. Dollar cost ends up the same, but the cost of missing weekends on the water was huge." Ethan Paulson
"You're the man. Generous honest people." Martin Silverman
"Very knowledgeable, honest... great communication and always ships same day. highly recommended!" Rob Strack
"Great service, fast delivery, I'm a customer for life! Thanks!" Christopher Ward
"First place I turn to when needing parts. Thanks again!" Kyle Matthew
"If you are looking for good quality parts for your ski at a good price, look no further." Wayne Brittain
"Sent my MPEM inn and to get a key program, now my Sea Doo runs perfectly fine. Fast shipping, highly recommended!" Guillermo Yadira Memo Veliz
"Sea doo specialist!! Great service, great selection and fantastic prices. Thanks for the quick help Nick." Derrick Strander
"Nick always responds quickly great pricing and super fast shipping. Most of the time he shipped it same day if I ordered it before noon." Rick Noriega
"Nick was awesome, he had some hard to find parts that saved me a ton of money and super fast shipping!" Will Harris
"Got my parts to me fast n got me up n going, great prices also!" Kevin Shamblin
"Visited Jess at the Lake of the Ozarks. Great guys. Great parts. End of story." Aaron Stengel
"I posted on a Seadoo Facebook group that I needed an mpem. Within minutes Nick responded and had exactly what I needed. Super fast shipping and the item was clean and in excellent condition!" Ryan Wood
"Thank you so much to Nick for having and getting me the parts so quickly!!! If you need anything for your watercraft, call Nick." Brian Morgan
"I give 5 star I buy the part for my jet ski and he help by phone to Change the part he is great guy and nice customer services!!!!!100%" Anderson Marques
"Thanks Jess for the quick response. I will highly recommend your guy's business." Han Jan Dijkstra
"Called Nick on the 4th of July weekend and he met me at 9:30 the next morning for a part I needed! I was on the water before noon!" Dan Deckard
"Big thanks to Jess ship me a many good Seadoo MPEM to Malaysia, awesome you mate." Tee Chun Keat
"Love doing business with this Local small business. They always take care of the customer needs. I will be purchasing Seadoo MPEM's from them." Michael Kemp
"Best Customer service I've had in a long time. I live in Portland Oregon and choose to buy from Westside Powersports because honestly they have the best price on Seadoo parts and best service I've found. I'm a Customer for life." Harvey Joe Stephens
"I had recently purchased a 155 4TEC engine complete from Jess. I was a little leery buying from someone over the phone, but I am so glad I did. They motor shipped out quickly and was squeaky clean. Gaskets still looked new. It was said to have had 50 hours on it, and I believe it. I was shocked to find it came with all the components which made it way easier to put in my machine. Upon getting it in I found my J pipe was bad. A quick text to Jess and he confirmed he had one and the price and I had it a few days later. When spending over $2000 with someone you don't know it made me a little nervous, but the second I unloaded it and unwrapped it I was thrilled with my purchase. Can't say enough good. I have Jess plugged into my contacts for any future part needs. I thank you so much!!" Tim Felinski
"I contacted nick right after I bought a Sea Doo speedster with twin 110hp motors . The previous owner had taken it to three different Seadoo dealers trying to fix its cavitation problems and spent about $2000 trying to fix it.I got it cheap. Nick said he could fix it. I was his first customer so I had doubts. $300 later it was back on the water as good as the day it was new! I was a new jet owner and made some mistakes and nick was always there to help with parts and to teach me how to fix things myself! Six years later and I wouldn't use anyone else for parts or advice. Call him for any parts and advice you need." Brian McCormick
"The knowledge is never ending. Nick has been very helpful and has come through multiple times now. shipping is incredibly fast!!! thanks for being patient and helping out. Thanks again!" Travis Wagner
"Was searching for an LCD gauge for a friends RX and emailed these guys, within a couple of minutes was a reply and a reasonable price. Was shipped the next morning, Gauge looks new! These guys are great at what they do! Thanks!" Arty Guffin